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Privacy Policy – Apex Garage Pro

Effective Date: September 7, 2025


1. Introduction

Apex Garage Pro (“we,” “us,” or “Apex”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Policy describes our practices regarding the collection, use, maintenance, protection, and disclosure of information collected through:

  • Our website https://apexgaragepro.com (our “Website”);

  • Our garage door services (“Services”), whether requested online, by telephone, or in person;

  • Communications via email, text, and other electronic messages between you and our Website;

  • Interactions with our advertising or applications on third-party websites, if they link to this Policy.

This Policy does not apply to information collected through other sites operated by us or our affiliates, third-party product manufacturers, or by us outside the context of our Services.

Your use of our Website or Services constitutes acceptance of this Policy. Please review it periodically for updates.


2. Applicability under Texas Law (TDPSA)

Apex operates in Texas and processes personal data of Texas residents, so the Texas Data Privacy and Security Act (TDPSA) applies. We commit to:

  • Providing a clear, accessible privacy notice;

  • Limiting data collection to what is necessary;

  • Offering methods for consumers to exercise their rights;

  • Responding to requests in a timely manner;

  • Maintaining reasonable security practices;

  • Conducting Data Protection Assessments (DPAs) for certain activities.


3. Information We Collect

Personal Data includes any information that identifies or could reasonably be linked to an individual. It excludes de-identified or aggregated data.

We may collect:

  1. Information you provide:

    • Name, address, phone, email, signature, veteran/military status, garage door details;

    • Correspondence records;

    • Payment and appointment information.

  2. Automatically collected data:

    • Usage details (visit logs, referring pages, timestamps);

    • Technical data (IP, browser, OS, device ID, advertising ID, location);

    • Cookies, session cookies, web beacons, tracking scripts, heatmaps, session replay tools.

  3. Third-party data: Analytics and advertising providers.

  4. Derived information: Purchase history, identifiers, and service interactions.


4. How We Use Your Information

We may use your information to:

  • Provide, personalize, and improve our Services;

  • Communicate with you about appointments or changes;

  • Process payments and prevent fraud;

  • Respond to inquiries and provide support;

  • Conduct audits and compliance checks;

  • Enhance security and prevent misuse;

  • Research and develop new features;

  • Send promotional offers (with your consent).


5. Disclosure of Your Information

We will not sell or share your Personal Data except as described. We may disclose it to:

  • Affiliates, contractors, and service providers (e.g., scheduling, payment processing);

  • Successors in mergers or acquisitions;

  • Comply with legal obligations;

  • Enforce contracts and protect against fraud or harm;

  • With your consent or as otherwise disclosed.

We may share aggregate, non-identifiable information without restriction.


6. Your Rights under TDPSA

Texas residents have the following rights:

  • Confirm whether we process your data;

  • Access, correct, delete, or obtain a copy of your data;

  • Opt out of targeted ads, sale of data, or profiling;

  • Appeal denied requests;

  • Opt out of sensitive data processing, which requires consent.

To exercise your rights, contact us using the information in Section 13. We will respond within the timelines required by law.


7. Security of Your Data

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no transmission over the Internet is completely secure, and data shared with us is at your own risk.


8. Cookies and Tracking Preferences

We use cookies and tracking technologies to:

  • Improve Website performance;

  • Personalize your experience;

  • Analyze behavior and measure advertising effectiveness.

You may decline cookies in your browser settings, though some Website features may not function. We honor Global Privacy Control (GPC) signals as required by TDPSA.


9. Data Processing Agreements

We enter into contracts with third-party processors to ensure they handle data lawfully, securely, and only for specified purposes.


10. Data Protection Assessments

We conduct DPAs for high-risk processing, including:

  • Targeted advertising;

  • Sale of data;

  • Sensitive personal data processing;

  • Profiling with significant effects.


11. Children Under 18

Our Services are not intended for children under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it promptly.


12. Do Not Track Signals

Some browsers allow “Do Not Track” signals. At this time, we do not respond to such signals, but we do honor Global Privacy Control requests in compliance with TDPSA.


13. Changes to This Policy

We may update this Policy periodically. Any changes will be posted here with the updated Effective Date. Continued use of our Services after updates indicates acceptance.


14. Use of Tracking and Analytics Tools

We use third-party tools for analytics and marketing:

Google Analytics

Collects data about Website usage (pages viewed, time spent, device type) to improve performance and user experience.

Google Tag Manager

Helps manage and deploy marketing and analytics tags. It does not collect personal data but enables the use of other tracking tags.

Facebook Pixel (Meta Pixel)

Tracks Website interactions to measure ad effectiveness and show relevant ads on Facebook and Instagram.

Yandex Metrica

Provides analytics, heatmaps, and session recordings to understand Website usage.

User Choices: You may manage cookies in your browser, opt out via the links above, or use Global Privacy Control signals.


15. Contact Information

For questions, concerns, or to exercise your rights, contact us at:

Apex Garage Pro
Website: https://apexgaragepro.com
Email: office@apexgaragepro.com
Phone: +1 (972) 550-6869